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Myths in the People Space
Culture can be a force for good,
Or the source of friction.
With performance standards as an outcome.
Culture Design
We help organisations leverage their culture to amplify their productivity.
Building it for speed and care.
Top Culture Myths
To watch out for.
1.
Culture is a stream of planned activities and events.
......Culture is an overarching strategy that covers shared values, directs people conduct, enforces ethics, guides daily behaviour and upholds company energy.
2.
A CEO has no role to play in company culture.
......Culture is built in the shadows of its CEO. The values set and exemplified by the CEO becomes the default values of the organisation, over time.
3.
Culture is intangible and its impact cannot be measured.
......Culture can be measured as minutely as one wants, and across a myriad set of data points across the organisation.
4.
Culture has no real impact on business growth.
5.
Companies that last , focus on business alone.
6.
Small companies do not need to invest in culture.
......Culture is the soft power of the organisation. It can amplify results through ease of collaboration and alignment to shared goals or eat into business revenue through lost deals , accepted work quality etc.
......Companies that last build on culture from the onset. Over time, they focus on culture more as business performance becomes defacto.
......Just like a business model and its underlying technical architecture is a must to get right early on, for scalability post. Similarly the cultural precedents need to be set early on and built on as you scale.
7.
Building Culture is an HR's job.
8.
Culture measurement is a set of 'pulse' surveys.
9.
Culture gets built automatically.
......Culture is a day to day shared people experience and is built, by default, by the larger organisation everyday. Maintaining cultural dynamics, vibrancy and enforcement can be shared with the HR.
......Culture measurements through pulse are only one aspect of an 'explicit' measurement. 'Implicit' measurement is much more accurate and requires deeper people and organisational analytics.
......No good culture gets built automatically. Without guiding principles, empowering and enforcing practices, unbridled culture can more harm than good.
Assess the Culture.
Using our 21 point quick check-in framework
Refine Cultural Strategy*
In alignment with the business vision.
Empower the Team
Build short term and long term interventions.
Deploy Measures
Deploy multiple measures to manage performance.
How we help..
1.
2.
3.
4.
CULTURE TYPES
SERVICE CULTURE
PRODUCT CULTURE
GAMING CULTURE
DESIGN CULTURE
RESEARCH CULTURE
INNOVATION CULTURE
Across all types of Cultural Needs
+ Design Culture
+ Service Culture
+ Among Others.
+ Product Culture
+ Gaming Culture
+ Innovation Culture
+ High Performing Culture
+ Research Culture
+ Customer Oriented Culture
4 Strong Foundational Pillars
Towards building Cultures..
Culture Design
Culture Maturity
Cultural Pulse
Culture -Business Dashboard
Design your culture for flow, experience , outcomes , innovation and customer delight.
1.
Culture Design :
Design for flow, experience , outcomes , innovation and customer delight.
1.
Connect the dots. Create Flow
People Experience
Building on how people feel within the organisation.
Process Experience
Optimising the process for key people based metrics
Technology Experience
Aligning technology to their work goals.
Organisational Experience
Customer Experience
Nudging consistent cultural vibes across
Creating a fulfilling environment with work outcomes.
Culture Maturity :
There is a cycle of growth to everything.
2.
Culture Maturity
Aim to Grow Consistently
Resource
People as a resource. Culture and Policies managing them.
Enabler
People as enablers. Designing the culture to allow them to assist.
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Assets
People as assets. Building on people as co-creators .
Essence
Culture as an Essence. Creating a culture that builds people by default.
Driver
Culture as a Driver. Culture ensures people lead and effortless drive the business forward.
3.
Cultural Pulse :
Culture is many things,
happening all at once.
Cultual Pulse
Measure to Manage
Wellness Score
Co-relating wellness with key decisions and behaviours. Holistic Building of people - Mental, Emotional, Physical with metrics.
Average Cultural Performance
Culture vs Org. Goals
Culture vs. Business Impact
Measuring cultural friction vs amplification. Allowing people to naturally flourish, within soft boundaries.
Ensuring culture channels people energy towards a unified purpose with clear organisational goals - accountability to agility , and more.
Enabling people to hit key business targets as a team. Work Ethics, customer satisfaction, product quality and more.
Cultural Business Dashboard : The Ground up Decision Making
4.
Cultural Dashboard
Culture is
A symphony of cultures
Does your culture bring unity to diversity
'Balance' the Scorecard
People Behaviour
e.g Co-relate people behaviour with Cultural Belongingness Index
Revenue Targets
e.g Predict meeting Revenue Targets using Cultural Efficiency Index
Business Transformation
e.g Leverage planned business transformation with the People Agility Index
Customer Delight
e.g Build on customer delight and innovation with the Empathy and Imagination Index
Measurable
Advantage
Amplifier
Energising
Culture can be an
Culture needs to be
Culture could be
Culture is best when
Welcome Aboard.
QUONSCIOUS
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